Terms of Service (Global Version)

1. Purpose

These Terms of Service (“Terms”) govern the use of the Trabee (“Company”) mobile application and related services (“Service”). They define the rights, obligations, and responsibilities of the Company and users in relation to the use of digital content, subscription services, and related features.

2. Definitions

  1. User: Any person who agrees to these Terms and uses the Service.
  2. Digital Content: Data, reports, analytics, and other features provided within the app.
  3. Subscription Service: Paid services that are automatically renewed periodically through in-app purchase systems (e.g., Apple App Store, Google Play).

3. Changes to the Terms

The Company may revise these Terms due to legal updates, policy changes, or service improvements. Any revisions will be announced in advance through the app or official website.

4. Provision of Services

  1. The Company provides:
    • Travel expense management and report generation
    • AI-driven statistics and insights
    • Paid subscription services via in-app purchases
  2. The Company may modify or discontinue certain services for operational or technical reasons, with prior notice when possible.

5. Service Suspension

The Company may suspend services temporarily due to maintenance, system replacement, or unavoidable circumstances. In cases of force majeure (e.g., natural disasters, network outages), services may be suspended without prior notice.

6. Privacy and Data Protection

  1. The Company complies with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) for EU users.
  2. The collection, use, and retention of personal information are governed by the Privacy Policy, which is an integral part of these Terms.

7. User Obligations

Users shall not:

8. Purchases and Payments

  1. Paid services are provided via in-app purchase systems (Apple App Store, Google Play).
  2. Payment methods, billing cycles, and refund processes follow the policies of the respective app stores.
  3. The Company provides users with electronic confirmation of purchases.

9. Subscriptions and Auto-Renewals

  1. Subscriptions are renewed automatically unless canceled by the user in the relevant app store settings.
  2. Cancellation must be made before the renewal date to avoid being charged for the next billing cycle.
  3. Users may continue to access the Service until the end of the paid period after cancellation. Refunds are not provided for partial periods unless required by applicable law.

10. Withdrawal and Refunds

  1. Users may request withdrawal (cancellation) within 7 days of purchase unless digital content has already been accessed or consumed.
  2. Once digital content or reports are accessed, refunds may be restricted except where required by law.
  3. Refund requests are processed according to app store policies and applicable consumer protection laws in each jurisdiction.

11. User Data and Content

  1. Users retain ownership of data they upload or record within the app (e.g., expense logs, notes).
  2. The Company may process user data in anonymized or aggregated form for service improvement, analytics, and AI-based features.

12. Intellectual Property

  1. All copyrights, trademarks, and intellectual property rights related to the Service and content belong to the Company.
  2. Users may not reproduce, distribute, or commercially exploit any part of the Service without prior written consent.

13. Limitation of Liability

  1. The Company is not liable for service interruptions caused by force majeure events or circumstances beyond its reasonable control.
  2. The Company is not responsible for damages caused by the user’s own negligence or violation of these Terms.

14. Complaints and Dispute Resolution

  1. The Company will make reasonable efforts to resolve user complaints and disputes promptly.
  2. Users may also file complaints with supervisory authorities in their jurisdiction:
    • EU: Contact your local Data Protection Authority (DPA) under GDPR (list of DPAs)
    • UK: Information Commissioner’s Office (ICO) – www.ico.org.uk
    • US: Federal Trade Commission (FTC) – www.ftc.gov
    • Other regions: Please consult the relevant regulatory authority in your jurisdiction.

15. Governing Law and Jurisdiction

  1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law provisions.
  2. Any disputes arising out of or relating to the Service shall be subject to the exclusive jurisdiction of the competent courts in Suwon, South Korea.

Supplementary Provisions